New Delhi, Jan 20 || For artificial intelligence (AI) to deliver meaningful public value in a linguistically diverse country like India, it must be multilingual and voice-enabled, ensuring that language does not become a barrier to accessing healthcare services, according to Amitabh Nag, CEO, Digital India BHASHINI Division (DIBD).
Nag said that language AI can significantly enhance citizen engagement, grievance redressal mechanisms, clinical documentation, and the overall accessibility of digital public health platforms.
He participated at an event by DIBD in Bhubaneswar which brought together senior officials from the Union and state governments, technical institutions, and implementing agencies to review progress and accelerate the adoption of digital health initiatives across the country.
Nag highlighted that as digital health systems scale across the country, the adoption of artificial intelligence becomes a natural progression.
A key highlight was the signing of an MoU between the National Health Authority and the Digital India BHASHINI Division to enable multilingual translation services and AI-powered language support across NHA’s digital health platforms, including AB PM-JAY and ABDM.