New Delhi, Oct 29 || The Election Commission of India (ECI) has strengthened its citizen engagement and grievance redressal mechanism by activating the National Voter Helpline and introducing a new facility ‘Book-a-Call' with BLO - to help voters resolve election-related queries promptly and transparently, the ECI said on Wednesday.
According to the ECI, citizens can now reach out through the National Contact Centre (NCC) by dialling the toll-free number 1800-11-1950, operational every day from 8:00 AM to 8:00 PM.
Calls will be handled by trained executives who will assist voters with electoral information, registration issues, and other election-related services.
To ensure localised and timely responses, the Commission has directed all States, Union Territories, and Districts to establish their own State Contact Centres (SCCs) and District Contact Centres (DCCs).