New Delhi, Nov 18 || With over 58 per cent Global Capability Centres (GCCs) moving beyond AI pilots, the workforce in this sector in India is projected to reach 3.46 million by 2030, adding 1.3 million new job roles, a report said on Tuesday.
In 2025, nearly 70 per cent of GCCs are already investing in Generative AI (GenAI), while over 60 per cent will set up dedicated AI safety and governance teams by 2026, said technology and digital talent solutions provider, NLB Services.
Artificial Intelligence (AI) governance in India is rapidly institutionalising across the country’s GCCs, the report said.
It estimated a significant impact on jobs in 2026 with 11 per cent increase in opportunities, thereby expanding personnel to 2.4 million in the sector.
As much as 75 per cent GCCs aim to embed GenAI in daily operations within the next year, driving efficiency and reconfiguring roles. Around 27 per cent of mid-level and 25 per cent of junior tech roles are being redesigned as AI copilots and automation tools become mainstream.