Mumbai, Sep 27 || The National Stock Exchange (NSE) has released guidelines on the definition of a technical glitch, capacity planning, software testing and change management, following a SEBI proposal on revamping the technical glitch framework for stock brokers.
The stock exchange's latest guidelines also address the definition of business continuity planning, disaster-recovery sites, and a monitoring mechanism to make the SEBI proposal operational.
The financial disincentive structure is applicable for the technical glitches that continued for more than 15 minutes, as per the current framework, the NSE guidelines said.
The disincentive structure is proposed to be exempted if the technical glitch that occurred either in the mobile-based trading application or in the web-based trading application while either of them is functioning in a proper manner.