New Delhi, May 3 || The government on Saturday said that the committee constituted for the Framework on Repairability Index (RI) in mobile and electronic sector has submitted its report, to help consumers who witness issues while seeking repair for their devices.
The panel has submitted its report to Nidhi Khare, Secretary, Department of Consumer Affairs. The committee’s recommendations have been framed in alignment with the best global practices without causing any impediment to the industry with regard to innovation and ease of doing business.
The original equipment manufacturers (OEMs) are required to self-declare the Repairability Index based on a standards scoring criteria provided in the framework with no additional compliance burden, said Ministry of Consumer Affairs.
Further, the committee recommended that the Repairability Index should be displayed at the point of sale/purchase, E-commerce platforms and in form of QR code on packaged products to enable consumer to make informed choices.
In September 2024, the Department of Consumer Affairs constituted a committee under the chairmanship of Bharat Khera, Additional Secretary for developing the framework of the Repairability Index (RI).
Repairability Index aims to create an ecosystem where consumers choose options that align with the ethos of ‘mindful utilisation’ of their products over ‘wasteful consumption’.
By empowering consumers with ease and hassle-free repair options, the Department said it is reaffirming its commitment to a self-reliant, sustainable, and consumer-friendly economy.